Cancellation Policy

Last updated: September 2026

At OneFour, you may request cancellation before your order is processed or dispatched.

1. Before Dispatch

Contact us as soon as possible at maheshwar323232@gmail.com with your order number. If the order has not been processed or dispatched, we will attempt to cancel it.

2. After Dispatch

Once an order has been dispatched, cancellation may no longer be possible. Any return or refund will then be handled under our Returns & Exchanges Policy and Refund Policy.

3. Prepaid Orders

If an eligible cancellation is accepted before dispatch, the applicable refund will be initiated to the original payment method, subject to payment-provider processing times.

4. COD Orders

Where Cash on Delivery is offered for an order, cancellation before dispatch may be requested through customer support. Repeated refusal of deliveries or abusive cancellation behaviour may result in restrictions on future orders, subject to applicable law.

5. Cancellation by OneFour

We may cancel an order where a product is unavailable, payment cannot be completed, fraud or abuse is suspected, an address is undeliverable, or a material technical or pricing error occurred. Where a prepaid order is cancelled by us, any applicable refund will be initiated.

6. Contact

maheshwar323232@gmail.com
Ferozepur, Punjab – 142052, India