Shipping & Delivery

Last updated: September 2026

At OneFour, we aim to get your order to you as quickly and safely as possible. Please read below for details on how we ship.

1. Shipping Availability

We currently ship within India only. We do not offer international shipping at this time.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation (excluding Sundays and public holidays). During high-demand periods such as sales and festive seasons, processing may take slightly longer.

3. Estimated Delivery Time

Domestic (India): 4–8 business days after dispatch.

These are estimates only and are not guaranteed delivery dates. Actual delivery times may vary based on your location and carrier conditions.

4. Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase. Please review the shipping total at checkout for your specific order.

5. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation with a tracking number. You can use this to track your order through the carrier's website or the link provided in your confirmation email.

6. Incorrect or Incomplete Addresses

Please ensure your shipping address is complete and accurate at the time of placing your order. OneFour is not responsible for delays or failed deliveries due to incorrect or incomplete address information. Additional charges may apply for re-dispatch.

7. Delivery Attempts

Our logistics partners typically make up to 2–3 delivery attempts. If delivery is unsuccessful after multiple attempts, the package may be returned to us (RTO – Return to Origin). Please ensure someone is available to receive the package, or provide delivery instructions in your order notes.

8. Delays

Delivery timelines may be affected by factors outside our control, including weather events, strikes, national holidays, or carrier disruptions. We appreciate your patience in such situations.

9. Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact us within 48 hours of the expected delivery date with your order number and supporting photos (for damaged items). We will investigate and work with our carrier to resolve the issue promptly.

10. RTO / Failed Delivery

If a package is returned to us due to failed delivery, an incorrect address, or refusal to accept, we will contact you to arrange re-shipment. Re-shipping charges may apply. Refunds for returned packages are subject to our Return & Exchange Policy.

11. Customer Responsibilities

• Provide a complete and accurate shipping address
• Be available or arrange to receive the package at delivery
• Track your shipment using the tracking information provided

12. Contact Us

For shipping queries:
Email: maheshwar323232@gmail.com
Please include your order number in all shipping-related communications.