Terms & Conditions
Last updated: September 2026
Welcome to OneFour. By accessing or using our website and placing orders with us, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Website Usage and Eligibility
By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. OneFour reserves the right to refuse service, cancel orders, or restrict access to any person at our discretion.
2. Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorised use.
3. Product Descriptions, Images, and Availability
We make every effort to display product descriptions, colours, and images as accurately as possible. However, we cannot guarantee that your device screen accurately reflects actual product colours. Products are subject to availability and may be discontinued or modified without notice.
4. Pricing and Taxes
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. Prices are subject to change without notice. The price confirmed at checkout is the final price for your order.
5. Order Placement and Acceptance
Placing an order constitutes an offer to purchase. OneFour reserves the right to accept or decline any order. An order is confirmed only upon receipt of an order confirmation email from us. We may cancel an order due to stock unavailability, payment failure, suspected fraud, or pricing errors, with a full refund for prepaid orders.
6. Cancellation
Orders may be cancelled before dispatch. Once an order has been dispatched, it cannot be cancelled. For full details, please refer to our Cancellation Policy.
7. Payments
We accept payments via the methods available at checkout. All online payments are processed securely by our payment gateway providers. OneFour does not store your payment card details. Cash on Delivery (COD) may be available for eligible orders and locations.
8. Shipping and Delivery
We ship within India only. Delivery timelines are estimates and not guaranteed. For full details, please refer to our Shipping & Delivery Policy.
9. Returns, Exchanges, and Refunds
Returns and exchanges are accepted on eligible items within 7 days of delivery, subject to conditions. For full details, please refer to our Returns & Exchanges Policy and Refund Policy.
10. Intellectual Property
All content on this website – including the OneFour brand name, logo, product designs, images, text, and graphics – is the intellectual property of OneFour and is protected under applicable law. You may not reproduce, distribute, or use any content from this website without our prior written consent.
11. Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Submit false or fraudulent orders
- Abuse return, exchange, or refund processes
- Attempt to gain unauthorised access to our systems
- Reproduce or misuse OneFour's intellectual property
- Engage in any activity that disrupts or damages our website or reputation
12. Limitation of Liability
To the maximum extent permitted by applicable law, OneFour shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.
13. Force Majeure
OneFour shall not be held liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, government actions, pandemics, strikes, or carrier disruptions.
14. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting to our website. Continued use of the website after any changes constitutes your acceptance of the updated terms.
15. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ferozepur, Punjab, India.
16. Dispute Resolution
In the event of a dispute, we encourage you to contact us first so we can attempt to resolve the matter amicably. If a resolution cannot be reached, the matter may be referred to the appropriate legal forum as per applicable Indian law.
17. Contact Us
For any questions regarding these Terms & Conditions:
OneFour
Email: maheshwar323232@gmail.com
Address: Ferozepur, Punjab – 142052, India