Privacy Policy
Last updated: September 2026
At OneFour, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide
- Name, email address, phone number
- Billing and shipping address
- Order information and history
- Account credentials (password stored encrypted)
- Messages and feedback you send us
Information Collected Automatically
- IP address, browser type, operating system
- Pages visited, time spent, links clicked
- Cookies and similar tracking technologies
Payment Information
We do not store your payment card details. All payments are processed securely by third-party payment processors. Please refer to their privacy policies for details.
2. How We Use Your Information
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to queries and provide customer support
- Process returns, exchanges, and refunds
- Send marketing communications (only with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
3. Marketing Communications
If you have opted in, we may send you promotional emails. You can opt out at any time by clicking "Unsubscribe" in any marketing email or by contacting us at maheshwar323232@gmail.com. Opting out does not affect transactional order emails.
4. Cookies
We use cookies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Shopify Inc. – our e-commerce platform. See Shopify’s Privacy Policy
- Payment processors – to securely process payments
- Shipping and logistics partners – to fulfil and deliver orders
- Analytics providers – to understand website usage
We may also disclose information when required by law, subject to applicable law.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.
7. Data Security
We use appropriate technical measures including SSL/TLS encryption to protect your data. However, no method of internet transmission is 100% secure.
8. Your Rights
Subject to applicable law, you may:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
To exercise these rights, contact us at maheshwar323232@gmail.com.
9. Children’s Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this policy from time to time. Changes take effect upon posting. We encourage you to review this page periodically.
11. Contact Us
OneFour
Email: maheshwar323232@gmail.com
Address: Ferozepur, Punjab – 142052, India